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Responsible gambling

Spotika takes responsible gaming very seriously and has implemented various measures to ensure our players gamble responsibly.

Self-Exclusion Options

We offer a range of self-exclusion options to help you manage your gambling habits:

  • Temporary self-exclusion: Choose from 24 hours, 1 week, 1 month, 3 months, or 6 months to take a break from our platform.
  • Permanent self-exclusion: If you feel that you need more time away from gaming, you can opt for permanent exclusion. This will prevent you from accessing your account and playing games on Spotika.

Loss Limits

To help you set boundaries and manage your spending, we offer daily and weekly loss limits:

  • Daily loss limit: Set a maximum amount you're willing to lose each day.
  • Weekly loss tracking: Monitor your losses over the past week.

Responsible Play Tools

We provide various tools to support responsible gaming:

  • Reality check: A tool that reminds you how much time you've spent playing games and how much money you've lost.
  • Deposit limits: Set a maximum amount you can deposit into your account each day or week.
  • Account history: Access a record of all your transactions, wins, and losses.

Support Organizations

If you're struggling with problem gaming, we recommend reaching out to the following organizations for help:

  • NACADA (National Authority for the Campaign Against Drug Abuse) Helpline: 1192 (toll-free, 24/7)
  • Website:
  • Responsible Gaming Federation of Kenya:

Additionally, you can access international resources such as:

  • Gamblers Anonymous (GA): Weekly meetings in Nairobi and major Kenyan cities
  • Begambleaware.org: Independent UK charity offering free counseling
  • International Gambling Counselors Organization (IGCO): Therapist directory for Kenya

In-App Resources

We also offer in-app resources to support responsible gaming, including:

  • "Responsible Play" section with self-assessment tools
  • Chat-based counselor available for real-time support (Mon–Fri, 9 AM–5 PM)
  • Educational content on recognizing problem gaming signs
  • Referral to licensed psychologists in Kenya (covered by some health insurance plans)

Account Dormancy Policy

If your account remains inactive for more than 180 days, it will be auto-locked, and any accumulated points will be forfeited.

We're committed to providing a safe and responsible gaming environment. If you have any concerns or need assistance with our responsible gaming tools, please don't hesitate to contact us.