Privacy Policy

Privacy Policy

At Spotika, we respect your right to privacy and are committed to protecting any personal data you provide us with. This policy explains how we collect, use, and share your information.

What Data Do We Collect?

We may collect the following types of information:

1. Registration Information: When you create an account with us, we require basic registration details such as name, email address, password, date of birth, and phone number.
2. Payment Details: For online transactions, we may store your payment method details, including credit or debit card numbers, bank account information, and mobile money details (e.g., M-Pesa).
3. Transaction History: We record all transactions, including deposits, withdrawals, bets, and wins/losses.
4. Device Information: When you access our platform, we may collect data about your device, such as the operating system, browser type, and IP address.

How Do We Use Your Data?

We use your data for the following purposes:

1. Account Management: To create and manage your account, including verification of identity and age.
2. Transaction Processing: To process payments, settle bets, and handle withdrawals.
3. Marketing Communications: To send promotional materials, such as newsletters, offers, and notifications about new games or services.
4. Personalization: To tailor the user experience based on your preferences, interests, and betting behavior.

How Do We Share Your Data?

We may share your data with:

1. Payment Processors: To facilitate online transactions, we partner with payment processors (e.g., MPesa) to receive and send funds.
2. Suppliers and Affiliates: We work with game suppliers (e.g., Pragmatic Play, Evolution Gaming) to deliver our gaming services and share data necessary for their operations.
3. Regulatory Bodies: As required by law or regulation, we may disclose information to government agencies, regulatory bodies, or other organizations.

Security Measures

To protect your data, we implement:

1. Encryption: We use SSL encryption (HTTPS) to secure online transactions and communication with our servers.
2. Access Controls: Only authorized personnel have access to your data, with strict controls in place for user authentication and authorization.
3. Regular Updates: Our systems undergo regular updates and security audits to ensure the integrity of your data.

Your Rights

Under the Data Protection Act (DPA), you have the right to:

1. Access Your Data: Request a copy of the information we hold about you.
2. Correct or Update Your Data: Modify or correct any inaccuracies in your personal details.
3. Delete Your Account: Remove your account and associated data from our systems.

How Do We Comply with Regulations?

We comply with relevant laws, regulations, and industry standards to ensure the protection of your data. This includes:

1. General Data Protection Regulation (GDPR): Our policies align with GDPR principles for personal data handling.
2. Kenya's Betting Control and Licensing Board (BCLB) Regulations: We adhere to BCLB guidelines for online gaming operations.

Changes to this Policy

We may update this policy from time to time, so please review it regularly. Any changes will be effective immediately after publication on our website.

By creating an account or using our services, you acknowledge that you have read and accepted this Privacy Policy.

If you have any questions or concerns about this policy, please contact us.